Customer Care
Returns & Exchange
Our hassle-free returns and exchange promise.
Return Window
We accept returns within 7 days of delivery. The product must be unused, unwashed, and in its original packaging with all tags attached.
Exchange Policy
Size exchanges are available subject to stock availability. Please contact us within 7 days of delivery to initiate an exchange.
How to Return
- Contact us at support@roshnibysonaliyadav.com with your order number.
- We'll arrange a pickup from your address.
- Once we receive and inspect the product, your refund will be processed within 5–7 business days.
Non-Returnable Items
Customized or made-to-order items cannot be returned unless they have a manufacturing defect.
Refund
Refunds are processed to the original payment method within 5–7 business days after we receive the returned product.